Privacy Policy

This Privacy Policy explains how Skyzer Cloud ("we", "us", "our") collects, uses, and protects personal data when you use our website and services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following information:

• Account information (username, email address)
• Billing-related information (processed by third-party payment providers)
• IP addresses and basic connection data
• Service-related data (server usage, logs, configuration data)
• Communication data when you contact support

We do NOT intentionally collect sensitive personal data.

2. HOW WE USE YOUR DATA

We use collected data to:

• Provide and maintain our services
• Manage user accounts
• Ensure security and prevent abuse
• Communicate with users
• Comply with legal obligations

3. DATA STORAGE & SECURITY

We take reasonable technical and organizational measures to protect your data.

However, no system is 100% secure, and we cannot guarantee absolute security.

Your data is stored only as long as necessary to provide our services or as required by law.

4. DATA SHARING

We do NOT sell or rent personal data.

Data may be shared only with:

• Infrastructure providers (servers, network providers)
• Payment processors
• Legal authorities if required by law

All third parties are required to handle data in compliance with applicable data protection laws.

5. COOKIES

Our website may use cookies or similar technologies to ensure basic functionality and security.

You can disable cookies in your browser settings.

6. USER RIGHTS (GDPR)

Under the GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to data processing
• Request data portability

Requests can be made through our website contact options.

7. THIRD-PARTY SERVICES

Our services may contain links or integrations with third-party platforms (e.g. Discord, payment providers).

We are not responsible for the privacy practices of third parties.

8. DATA LOSS & LIABILITY

We are not responsible for data loss caused by:

• User actions
• Software errors
• Security incidents beyond our control
• Force majeure events

Use of our services is at your own risk.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time.

Continued use of our services after changes constitutes acceptance of the updated policy.

10. GOVERNING LAW

This Privacy Policy is governed by the laws of the Federal Republic of Germany.

11. CONTACT

If you have questions about this Privacy Policy or your data, contact us via:

https://skyzer.cloud