Skyzer Cloud

Refund Policy

Last updated: January 11, 2026

Refund Policy

This Refund Policy applies to all services provided by Skyzer Hosting / Skyzer Cloud ("we", "us", "our").

By purchasing or using our services, you agree to this Refund Policy.

1. 24-HOUR MONEY-BACK GUARANTEE

You are entitled to a full refund within 24 hours of purchase.

This guarantee only applies if:

  • No violation of our Terms of Service has occurred
  • The service has not been abused or misused

If these conditions are met, you may request a refund within the first 24 hours after purchase.

2. EXCEPTIONS & TERMS OF SERVICE VIOLATIONS

If you violate our Terms of Service, you forfeit your right to a refund, even if the request is made within the 24-hour period.

This includes, but is not limited to:

  • Abuse or misuse of services
  • Illegal activities
  • Server or system manipulation
  • Circumventing imposed limits or safeguards

In such cases, refunds will not be issued under any circumstances.

3. REFUNDS AFTER 24 HOURS

After the 24-hour period has expired, refunds are generally not provided.

Exceptions may be made only in proven cases such as:

  • Severe or extended server downtime
  • Data loss directly caused by an error on our side (infrastructure or staff)

The decision to grant a refund in these cases is at our sole discretion.

4. NO REFUND FOR CHANGE OF MIND

Refunds will not be issued for:

  • Change of mind
  • Voluntary cancellation of the service
  • Lack of usage or dissatisfaction without technical fault

"I don't want the service anymore" is not considered a valid reason for a refund.

5. REFUND PROCESS

All refund requests are reviewed and processed manually.

  • Refunds are typically processed within 3–5 business days after approval
  • We reserve the right to request evidence or logs to verify refund claims
  • Refunds may be denied if sufficient evidence is not provided

6. ACCEPTANCE OF THIS POLICY

By using our services, you agree to this Refund Policy and confirm that you have read and understood it.

7. CONTACT

For refund requests or questions regarding this policy, please contact us via:

https://skyzer.cloud